Privacy policy

Effective Date: 08/15/2025

  • 1. Introduction

    VenWed (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use the VenWed platform to book venues, list venues, or purchase vendor services.
    By using VenWed, you agree to the practices described in this Policy.

  • 2. Information we collect

    a. Information You Provide
    • Account details (name, email, phone number, password).
    • Venue or vendor listing information (business name, photos, descriptions, pricing, policies).
    • Booking details (event date, guest count, special requests).
    • Payment details (processed securely by third-party providers such as Stripe or similar).
    • Communications with VenWed, venues, vendors, or other users.
    b. Information Collected Automatically
    • Device, browser, and operating system data.
    • IP address and approximate geolocation.
    • Cookies, pixels, and similar technologies to improve your experience, remember preferences, and analyze platform usage.
    c. Information from Third Parties
    • Data from social logins (Google, Facebook, etc.) if used to create or access an account.
    • Public or commercially available information used to verify identity or prevent fraud.

  • 3. How we use your information

    We use your personal information to:
    • Provide, operate, and improve the VenWed platform.
    • Process bookings, subscriptions, deposits, and transactions.
    • Verify accounts, detect and prevent fraud, and maintain trust and safety.
    • Send updates, notifications, and promotional offers (with the ability to opt out).
    • Provide customer support and respond to inquiries.
    • Comply with legal, regulatory, and contractual requirements.

  • 4. Sharing your information

    We do not sell your personal information. We may share information with:
    • Venues and vendors: To facilitate bookings, services, and packages.
    • Payment processors: To securely handle payments, deposits, and refunds.
    • Service providers: Who assist with operations such as hosting, analytics, customer support, and marketing.
    • Legal authorities: When required by law, regulation, subpoena, or to protect VenWed, its users, or the public from fraud, misuse, or harm.
    • Business transfers: In the event of a merger, acquisition, or sale of VenWed’s assets, your information may be transferred.

  • 5. Data Protection & Security

    • We use encryption, firewalls, and secure servers to protect your information.
    • Access to personal information is restricted to authorized employees, contractors, and service providers.
    • While we take reasonable measures to protect data, no online system is 100% secure, and VenWed cannot guarantee absolute protection.

  • 6. Your Rights

    Depending on your location, you may have rights including the ability to:
    • Access the personal data we hold about you.
    • Access the personal data we hold about you.
    • Request deletion of your account or personal data.
    • Opt out of marketing and promotional communications.
    • Request a copy of your data (data portability).
    • Restrict or object to certain types of processing.

    Requests may be submitted to support@venwed.com. We may require verification before fulfilling requests.

  • 7. Cookies & Tracking Technologies

    We use cookies and similar technologies to:
    • Keep you signed in.
    • Remember preferences.
    • Analyze traffic and platform performance.
    • Deliver relevant advertising and promotional content.

    You can manage cookie preferences through your browser settings. Some features of VenWed may not function properly without cookies

  • 8. Children's privacy

    VenWed is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have collected such information, we will delete it promptly.

  • 9. Data Retention

    We retain your personal data only as long as necessary to provide services, comply with legal obligations, enforce agreements, and resolve disputes. You may request deletion of your data at any time, subject to applicable retention requirements.

  • 10. International Users

    If you access VenWed outside the United States, your information may be transferred to and processed in the U.S., where privacy laws may differ from those in your country. By using VenWed, you consent to such transfers.

  • 11. Updates to This Policy

    We may update this Privacy Policy from time to time. If material changes are made, we will provide notice (such as email or in-app updates). Continued use of VenWed after updates constitutes acceptance of the revised Policy.

  • 12. Contact us

    For questions or concerns, please contact us at:
    support@venwed.com